We are the largest aged care provider in the Mackay region, but that is not what we are most proud of.

We are proud that we are able to play a part in enabling you to live the life that you choose. With two locations and several different types of living and support options we are sure to have an option that suits your living or care needs. Our locations differ in personality and that’s what our residents like.

Our Good Shepherd Lodge community is situated in the heart of Mackay and is renowned for providing our residents a tranquil, safe and caring environment, where around every corner there is a tropical garden or outside area, whilst still being within easy reach of everything.

Kerrisdale Gardens our second aged care community, situated north of Pioneer River, is our newest offering. Providing a ‘premier’ lifestyle choice for its residents. It is situated on 8 hectares of landscaped gardens where residents can benefit from evening breezes and sweeping rural views from their balconies, with the harbour and nearby islands in the distance.

Reach out now

Homes available from $360,000
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What we
believe in

Our Vision

To be the Aged Care services provider of choice in Mackay and Whitsundays communities.

Our Mission

Provide individualised quality of care and service that is tailored to the needs of our clients, aligned to our Christian values and delivered by our warm, friendly and trusted care team.

Our Values

We all work to achieve our Vision and Mission guided by these values:
- Inclusiveness
- Integrity
- Compassion & Respect
- Flexibility & Adaptability
- Innovation

Aged Care Standards

Since July 1st 2019, Good Shepherd Lodge Ltd complies with the Aged Care Quality Standards and is assessed for compliance and performance against the Standards. These standards focus on outcomes for consumers and reflects the level of care and services expected. More information regarding these standards can be found here: Aged Quality Standards.

We publicly commit ourselves to uphold a Code of Conduct. We have attained a Certificate of Compliance for The Retirement Living Code of Conduct at both locations.

The Code of Conduct lets residents know which operators have committed to delivering the best possible experience for them.

It can provide peace of mind for families of residents entering retirement living.

Charter of
Consumer Rights

Since July 1st 2019, a new Charter of Aged Care Rights has been in place to provide the same rights to all consumers, regardless of the type of Australian Government funded aged care and services they receive. The Charter of Aged Care Rights describes your rights as a consumer of Australian Government funded aged care services. More information regarding these rights can be found here: Charter of Consumer Rights.

Our Plan
for the Future

The Board of Good Shepherd Lodge Ltd is committed to developing and enhancing the unique service that has been the foundation of the Good Shepherd Lodge for over 40 years. The role of the Board is to provide guidance through its governance to maintain and, where necessary, to improve the standard of care and facilities so that Good Shepherd Lodge and Kerrisdale Gardens remain at the pinnacle of aged care services in the district.

Click here to view our Strategic Plan

I moved to a villa at Kerrisdale Gardens nearly 6 years ago, and can honestly say it’s the best decision I could have made.

Pauline Reedman
Villa Resident
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Why would anyone want to spend their twilight years living on their own, whether they be on their own, or fortunate enough to both be together?

David Fordyce
Kerrisdale Gardens Resident
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I’ve been happily residing independently in an apartment at Kerrisdale Gardens for nearly 6 years. Moving to this facility has been the best decision I’ve ever made.

Marvyn Trim
Kerrisdale Gardens Resident
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