Community Care Services - that you can trust!

Asking for some extra support in your home isn't easy. That's why we've launched Good Shepherd @ Home which has been designed with you in mind. We're here to help!

Good Shepherd @ Home, launched in 2021, is our latest service to the Mackay community. We now offer a wide range of support and care to the heart of the community, when you need it most. Good Shepherd @ Home can be accessed if you're funded through a Home Care Package or paying privately.  

Our friendly team currently service all the Mackay suburbs.

How does it work?

We find that many of our clients use this service as they are awaiting government funding through a Home Care Package. So, it’s a great way of getting support until you receive your funding.

You can also use Good Shepherd @ Home services in addition to your current funded services. So, if you find yourself needing a little more support, we're here to help!

If you’re a self-funded retiree, you may want to consider receiving services through our @ Home services.

Good Shepherd @ Home is designed with you in mind, services you want, when you want. We understand payment flexibility is key so speak to us today!

The services that you can access include:

  • Personal Care
  • Nursing and Clinical Care
  • Domestic Assistance
  • Transport to appointments
  • Short term or ongoing services
  • Allied Health
  • In Home Respite

Home Care Packages

What is a home care package?

A home care package is a set amount of funding approved by the government, that has been provided to spend on the services you need to keep your independence. There are four levels of packages and we can assist you with any of the below levels:

  • Level 1 – basic care needs such as assistance with shopping, cleaning, personal care or transport
  • Level 2 – low-level care needs who may also need some basic medical support
  • Level 3 – intermediate care needs who require additional medication support allied health or nursing  
  • Level 4 – high care needs who require complex nursing care.

Received a home care package?

Still confused? Need help?

We get it! We know the system can be confusing for you at a time when it shouldn’t be. We’re here to help!

Whether its personal care, nursing care, assistance at home, transport services, wellness services, therapy, respite or social activities, you can trust us to assist you when you need it most.

Our friendly team will talk you through the process and how we can help you. We’re one of the only Mackay based home care providers in the region and we offer the most comprehensive range of aged care services. So, you know you are in good hands with us!

Your first step is to contact us.

Contact Us